Posts tagged ‘membership’

November 4, 2011

Hashing out my SNAP contract

by Robyn

At the beginning of the week I went into SNAP fitness and spoke to the manager about the contract I signed. He told me that the pre-paid amount for the 6 month contract was based off the “month-to-month” rate. So “technically” it gives you a free month, but not really. I told him the way they sell their memberships is deceptive and misleading. Looking at the membership rate breakdown that they use as a tool to sell membership plans to people I clearly pointed out to him that it was disceptive, misleading and in some ways, false advertising as it fails to state that the pre-paid amount is based off the month-to-month rate. He didn’t really offer me anything. He just said that those were the rates as determined by corporate.

I knew I wasn’t really going to be able to get much out of him, but it was worth a try. In the end I opted for a full refund on my initial $285.29 pre-paid membership and resigned on a 6-month contract, where I’ll pay monthly at the rate of $35.96. Instead of being locked into a 7-month contract, I’m only locked into 6 months and free to end my membership in May 2012.

I’m a little less bitter now and really just happy to get on with it and start working out on a regular basis. I need to tighten up my jiggly thighs and work on getting rid of my little gut.

In other news I made a quick visit to the bank today to deposit $2769.67 worth of Canada Savings Bonds that had matured. I’ll be contacting my bank branch next week to arrange an appointment to speak to someone to decide on how to reinvest that money.

I also took out $200USD ($208.36CAD). I’m heading down to Grand Forks, ND tomorrow to spend the day shopping for some new clothes. Excited to get out of the city for a day. I haven’t been to Grand Forks for over a year.

October 28, 2011

I just paid you in full for my “FREE” month

by Robyn

After packing on a few pounds over the summer, I decided it was time I re-joined a gym. I spent a few days looking at the different facilities. Near work and near home. What would work best for my lifestyle and my wallet.

I wanted to find the best deal I could. I wanted a gym near where I work, close to my house if possible, flexible hours. So I decided on SNAP Fitness. They are open 24/7, although limited they do offer classes, they have personal trainers available to you, there is one close to my work as well as my house, they have a low membership fee and reasonable monthy rates. Or so I thought.

I am feeling really stupid today, because I got scammed. I didn’t want to sign a 12-month contract, nor do a month-to-month, so I decided on a 6-month contract. That way, I’m only locked in over the winter months and I can have the summers off. Depending on which location I joined, a 6-month contract monthly rate would be in the range of $35-36.00. That I can do.

A new SNAP gym down the street from my house opened at the beginning of the month. I got a voucher in the mail the would waive my enrollement membership fee if I joined before October 31.

With the 6-month contract, my monthly rate would be $35.96. Or I could pre-pay, and by doing so, I would get 1 free month. I figured, why not, throw it on the credit card, then I don’t have to worry about paying for the next 6-months.

It was only when I got home and did a little bit of math did I realize that I didn’t get 1 month free, instead I just paid them upfront for a 6 month contract that is now actually 7 months.

The pre-paid total is $251.70 + $20 access card x PST. This gave me 6-month pre-paid, plus 1 month free, so in total, 7 months pre-paid. But when you break it down, I just paid for 7 months, at the 6-month contract monthly rate.

If you pay month-to-month, its $41.95.

41.95 x 6 months = 251.70 (which is what I paid! But I didn’t sign up for month-to-month)

If you pay the monthly rate on the 6 month contract, it’s $35.96.

35.96 x 6 months = 215.76

So really, all they did was charge me for 6 months on the month-to-month rate (instead of the 6-month contract rate I signed) and said that I got a “free” month, when really I just paid for 7 month, because if you do the math:

35.96 x 7 months= $251.70, which is what I paid under the illusion I was getting a free month.

Clearly that’s not the case. I’m pissed. I’ll be going in on Monday and calling them out to see if I can get some money refunded or something, valued at $36, for free. Because I never got the “free” that they promised me.